Frequently Asked Questions

Find answers to common questions about our DS-160 visa application service

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General Questions

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Pricing & Payment

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Application Process

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Visa Types

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Interview & Approval

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Service & Support

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Frequently Asked Questions

General Questions

What is DS-160?

Is this service affiliated with the U.S. Government?

What languages do you support?

How long does the process take?

Pricing & Payment

How much does your service cost?

What payment methods do you accept?

Is the government MRV fee included?

Do you offer refunds?

Application Process

What documents do I need?

Can I save my progress and complete later?

How do I upload my photo?

What if I make a mistake?

Visa Types

What visa types do you support?

Which visa do I need for tourism?

Can I work with a tourist visa?

How long can I stay in the U.S.?

Interview & Approval

Do I need an interview?

How do I schedule my interview?

What should I bring to the interview?

How long until I get my visa?

Service & Support

What exactly does your service include?

Is my information secure?

Can I get help in my language?

What if I have questions during the process?

Common Issues

I lost my DS-160 confirmation page. Can you help?

Can I edit my application after submission?

My visa was denied. What now?

Do I need to create an account?