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*Our guarantee is a money-back promise in the event your application is denied. While no service can guarantee government approval, we will refund 100% of the fees you paid if your application is denied after we have reviewed it, provided that: All information you submitted was 100% truthful and complete. You responded properly and on time to all government requests. You met all income and eligibility requirements. You did not intend to immigrate to the United States. Your denial was not due to criminal activity. Please note that denials under section 214(b) are not covered by this guarantee. This guarantee also does not apply to proxy marriages. To request a refund, you must submit copies of all correspondence with the government related to your denial.